To outsource or not to outsource? It’s a question of loyalty, isn't it? Actually, it’s not. The decision to outsource to a contract sales force, or go with an inhouse sales force is about so much more than employee loyalty. When making the argument against outsourcing many people will try to boil it down to this one simple fact. They'll point out that if you choose to outsource your sales team will be loyal to the outsourcing company, not to your business. It can start to sound like outsourcing isn't right for anyone. That’s completely untrue. In some cases outsourcing is the right answer for your small business.
Is your company growing at a rapid pace? Growth is great for your small business, but during times of significant growth it can be difficult to keep up. Without additional resources customer service can quickly begin to suffer. The fact is that no matter how dedicated you are to your business, you just can't do everything on your own. Since outsourcing can be a short term commitment (as little as 4 months) you can budget for a temporary fix to help you get through the explosive growth and then reevaluate to determine whether or not additional outsourcing is right for you or if now is the time to add an inhouse sales force.
Are you feeling spread too thin? If your stress level is increasing because of the demands of your growing business you may need to bring on some help. When you had just a few customers you were likely able to handle both sales and customer service on your own. As your customer base increases you will have more customer service issues, but you still need to keep selling if you want to grow your business. This can lead to elevated stress levels which can be the precursor to countless health and wellbeing issues.
Do your plans outpace your budget? Setting ambitious goals is a great way to grow your business, but the capital required to reach those goals isn't always readily available. When faced with this situation you need to find ways to achieve results for less.
The bottomline is that you do want employees that are loyal to your company. Choosing the right partner who stands behind their services will provide the loyalty that you desire. Outsourcing to a contract sales force can be a great way to get the help you need without breaking the bank. Yes, there are risks associated with outsourcing, but if you choose the right partner you'll get great results without all the headaches. Partnering with a company like Lease A Sales Rep provides the sales assistance that you need at a reasonable cost. Terms are available for as few as four months, so there’s no long term commitment to worry about. We provide a variety of services including lead generation, appointment setting, tele-sales, inside sales, outside sales, trade show lead follow up, inbound call center, and services Espanol. Our services are fully customizable to meet your needs.