Tag Archives: #amazon #ai #artificialintelligence #chatbots #customersupport #machinelearning

Amazon and Artificial Intelligence (AI)

We have seen an increase in Artificial Intelligence (AI) chat bots with pre-programmed responses to consumers on the B2C side. Personal experiences communicated to us from clients, friends and end users reveal that for easy tasks, Artificial Intelligence for customer service interactions and overall process automation is generally ok. But, when the chatbots are presented…
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